Career Opportunities

Responsibility

• Become familiar with any assigned sales file, review proposal, and discuss profile on group with the appropriate sales personnel.
• Contact the client /meeting planner by phone to introduce and follow up with a letter.
• Customize selling approach to the client’s / meeting planner’s needs to maximize sales.
• Specialize Food and Beverage programs by tailoring to fit client’s needs.
• Always ready to anticipate client and guest needs well in advance.
• Use only hotel approved vendors.
• Acts as a liaison between client / meeting planner and all hotel operations department.
• Always maintain a professional image both in appearance/attire and conduct when dealing with the client/meeting planner and fellow hotel employees.
• Demonstrate appropriate timeliness in preparing contract to client/meeting planner within 48 hours.
• Return all phone calls the same day.
• Prepare all BEOs and Group Resumes no later than 07 days prior to the group’s arrival.
• Ensure all information is detailed, correct and all billing arrangements are specified.
• Adhere to mandatory attend the weekly Resume Meeting when a group is in-house.
• Meet or exceed monthly Catering Forecast.

Qualifications

• Good at English both speaking and writing
• Minimum 1 year international hotel experience in sales and marketing