Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Captain Waiter
Marco Polo Ortigas Manila
Responsibility
- To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned place of work.
- Assign responsibilities and task to subordinates to check their performance.
- To have a thorough understanding and knowledge of all food and beverage items in the menu
- To maintain a high standard of personal appearance and hygiene at all times
- To maintain a good rapport and working relationship with staff in the restaurant and all other departments.
- Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisor immediately for solution.
- Prior to operation/function start, check all equipment at the restaurant/venue to ensure that they are functional and in good working condition.
- Performs other duties and responsibiities that may be assigned depending on the operational requirement of the department/division.
- Maintain the daily opening and closing checklist.
- Plan the staff break schedules to ensure that the restaurant/banquet is adequately staffed to handle the operation needs.
Qualifications
- Should have a pleasing personality
- Excellent guest service skills
- Good knowledge of food and beverage service
- 2 to 3 years of work experience in food and beverage with 1-year experience in a Captain position or a similar roe
- Bachelor's degree in Hotel Management or related field