Career Opportunities

Responsibility

Sales Activities

• Exceeds personal sales goals as well as segment goals on a monthly, quarterly, and yearly basis.
• Responsible for direct reports’ achievement of individual goals.
• Solicits transient and group business through action plan preparation and execution.
• Responsible for the Sales team’s achievement of objectives, as outlined in the team’s action plans.
• Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment.
• Participates in the G-Leads Referral Program, with goals for referring business to sister hotels/brands.
• Contracts room nights and reviews team members’ contracts, considering the number of rooms, average rate, and total revenue objectives of the hotel.
• Oversees ongoing communication between the property and the Regional Sales Offices (RSOs) for the market.
• Participates in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Maintains positive relationships with all guests, vendors, colleagues, and the global sales network.

Administration

• Maintains account, contact, activity, and business details within Opera S&C according to MPH standards.
• Ensures delivery of expected guest service through follow-up and coordination with other hotel departments.
• Manages the referral response system and tracking of group leads, both inbound and outbound.
• Prepares weekly, monthly, quarterly, and annual reports as required.
• Participates in the preparation and forecasting of hotel revenue objectives and compiles market intelligence.
• Champions sales technology systems and standards.
• Involved in setting individual room revenue and/or room night goals.
• Assists with the development and implementation of the annual budget and marketing plan.
• Chairs daily sales briefings and improves communication by attending weekly revenue management meetings and scheduled Sales Department meetings.

Qualifications

• Bachelor’s degree in business, marketing, or a related field required.
• Five (5) to seven (7) years of relevant experience, including three (3) years in management.
• Strong influencing, problem-solving, and negotiation skills.
• Excellent written and verbal communication skills.
• Proven ability to drive the sales process from start to finish.
• Excellent listening, negotiation, and presentation skills.
• Proven ability to articulate the distinct aspects of services and products.
• Knowledge of how to develop client-focused, differentiated, and achievable solutions.