Career Opportunities

Responsibility

• Become familiar with any assigned sales file, review proposals, and discuss profiles on the group with the appropriate sales personnel.
• Contact the client/meeting planner by phone to introduce and follow up with a letter.
• Customize selling approach to the client's / meeting planner's needs to maximize sales.
• Specialize in Food and Beverage programs by tailoring to fit client's needs.
• Always ready to anticipate client and guest needs well in advance.
• Use only hotel-approved vendors.
• Acts as a liaison between client/meeting planner and all hotel operations departments.
• Always maintain a professional image both in appearance/attire and conduct when dealing with the client/meeting planner and fellow hotel employees.
• Demonstrate appropriate timeliness in preparing the contract to the client/meeting planner within 48 hours.
• Return all phone calls on the same day.
• Prepare all BEOs and Group Resumes no later than 7 days prior to the group's arrival
• Ensure all information is detailed and correct and all billing arrangements are specified.
• Adhere to mandatory attend the weekly Resume Meeting when a group is in-house
• Meet or exceed monthly Catering Forecast.

Qualifications

• Minimum 3 years' college education, good at English both speaking and writing.
• Programs on personnel and training with qualified academic institutions or professional seminars.
• Strong interpersonal and communication skills, aggressive, initiative, self-confident; established relationships with commercial and industry customers.
• Support, demonstrate, and reinforce the Niccolo Hotels Values and Culture Characteristics.