Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Bar Supervisor
Niccolo Suzhou
Responsibility
- Ensure the delivery of brand promise and always provide exceptional guest service.
- Provide excellent service to internal customers in other departments as appropriate.
- Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintain positive guest and colleague interactions with good working relationships.
- Have a thorough knowledge and understanding of all Restaurants, Bars & Events items in the menu and the ability to recommend Restaurants, Bars & Events combinations and up sell alternatives.
- Assist to liaise with the Culinary and Beverage Department on daily operations and quality control if appropriate.
- Perform the function of cashier and responsible for Infrasys cashiering procedure.
- Be a hands-on supervisor and be always present in the Outlet, especially during busy periods.
Qualifications
- University / Higher Diploma graduate, major in Business Administration / Hotel Management or equivalent.
- Catering school certificate is an advantage.
- At least 2 years working experience on the same position in RB&E.
- Mature, independent, tactful with good interpersonal & communication Skills.
- Support, demonstrate and reinforce the Niccolo Hotels Values and Culture Characteristics.