Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Assistant Reservations Manager
Marco Polo Hongkong Hotel
Responsibility
- Assist Reservations Manager to maintain the smooth operation of the Reservations Department
- Supervise and provide on-the-job training to Direct Subordinates
- Alert Manager in changes of room inventory availability
- Solve guests’ and colleagues’ enquiries in timely and courteous manner
- Perform ad-hoc assignments and projects as assigned
Qualifications
- Diploma or above in Hospitality Management or related disciplines
- Minimum 5 years’ solid experience in Reservations of hotel with at least 2 years in Supervisory level or above
- Solid knowledge in Cambridge PMS and computer skills, i.e. Microsoft Word, Excel and PowerPoint
- • Service-oriented, good communication and interpersonal skills
- Good command of spoken English and Putonghua
- Candidate with less experience will be considered as Senior Reservations Supervisor
