Career Opportunities

Responsibility

1. Ensure the delivery of brand promise and provide exceptional guest service at all times.
2. Provide excellent service to internal customers in other departments as appropriate.
3. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
4. Maintain positive guest and colleague interactions with good working relationships.
5. Establish a rapport with guests maintaining good customer relationships.
6. Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
7. Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

Qualifications

At least 1 year working experience on the same position in RB&E.