Career Opportunities

Responsibility

Operational

• Assign responsibilities to subordinates, implement the multi-tasking principle, and periodically check their performance.
• Be a hands-on manager and be present at all times in the restaurant, especially during busy periods.
• Establish rapport with guests and maintain good customer relationships.
• Supervise the functioning of all RB&E employees, facilities, sales, and costs to ensure maximum departmental profit is achieved.
• Take personal responsibility for maximizing quality levels in both production and service, as well as ensuring guest satisfaction.
• Maintain high sanitation standards throughout the RB&E operation by enforcing Marco Polo Ortigas Manila’s Sanitation Checklist.
• Supervise and coordinate the pricing and preparation of menus, beverages, and wine lists, and liaise with local suppliers.

Administration

• Participate in the preparation of the hotel’s strategic and marketing plans. Prepare and monitor the RB&E Department budget and forecast.
• Stay informed about trends, systems, practices, and equipment in food and beverage preparation and service within the hospitality industry.
• Establish and maintain effective employee relations.
• Act as a sales champion for the hotel by generating and following up on business referrals and potential sales leads to maximize hotel business.

Qualifications

• A university degree in hospitality or a related discipline with a minimum of 6–10 years of experience in the hospitality industry, at least 5 of which must be in a leadership role.
• Excellent communication skills in Chinese (Mandarin or Cantonese) and English.
• Strong and proven leadership capabilities, sound judgment, and decision-making skills, with excellent communication abilities.
• Proven ability to develop creative approaches and strategies for driving business and revenue for food and beverage outlets.
• Excellent knowledge of market trends.
• Outstanding interpersonal, organizational, and administrative skills.
• Strong understanding of P&L statements, with the ability to develop and implement business plans.
• Candidates with existing or recent experience in the Philippines and Manila market are preferred but not essential.