Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Director of Restaurants, Bars & Events
Niccolo Chengdu
Responsibility
- Monitor service and Restaurants, Bars & Events standards in all outlets and banquets. Work with the Outlet Managers, Banquet Manager and respective Chef de Cuisine’s to take corrective action where necessary.
- Frequently verify that only fresh products are used in Restaurants, Bars & Events preparation.
- Assist the Executive Chef with creative suggestions and ideas.
- Establish a rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food, beverage and service.
- Spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.
- Prepare with the respective Outlet teams, a yearly marketing plan for each outlet, which is the basis of the Restaurants, Bars & Events Annual Marketing Plan.
- Continuously seek ways to assist the Outlet Management maximize their revenues and profits.
- Monitor and analyses the activities and trends of competitive restaurants, bars and other hotel’s banqueting departments.
- Maintains positive guest and colleague interactions with good working relationships.
