Career Opportunities

Responsibility

Corporate Planning and Control

• Assist the President in the administration of corporate planning and management systems for WHM and WHM hotels so as to ensure its adherence to the WHM mission statement, by way of board directives, business plans, functional strategies and Key Performance Indicator (KPI).
• Assist the President in performing ad hoc corporate operational review with an aim to improve the efficiency and effectiveness of the corporate function.
• Assist the President in the office space planning.  The objective is to ensure efficient use of limited office space; productivity and comfort of the occupier. 
• Perform other corporate management related duties as assigned by the President.

Employment – Corporate Level I Only

• Prepare employment contracts.
• Responsible for all pre-employment arrangements in respect of hired candidates such as handling work permit and visa for overseas hired colleagues.
• Prepare the payroll and co-ordinate with the Wharf’s Assistant Director and General Manager (Central Personnel & Administration).
• Handle the administration of the salary and incentive target bonus payment.
• Maintain and update the personnel files and records are kept in a confidential and safe manner.
• Provide on-going administration services in connection with.

Executive Office - Management and Administration

• Assist the President on a wide range of administrative duties in relation to the day-to-day operation of the Executive Office and recommendations to senior management.
• Maintain a follow-up system for all the outstanding issues requiring actions by WHM departments and hotels arising from meetings and special projects or assignments as initiated by the Executive Office.
• Review, collate and comment on all incoming documents to the President. 
• Handle queries & requisitions amongst various Owners, Hotels and Corporate office.
• Liaise with other departments to ensure timely submission of various reports, project input and analysis together with responses on queries raised by the President.
• Handle various hotel reservations from Owners and the Wharf’s senior colleagues.
• Prepare the annual Critical Dates Schedule and subsequent update.
• Prepare Departmental Capital Expenditure Budget.
• To ensure smooth operation in the Executive Office in the absence of the President (on business trip or vacation) such as divert any urgent matters to the President which requires his/her immediate attention, or refer the direct queries from Wharf/Owners to the proper personnel for taking appropriate actions.
• Assist in other special projects as assigned by the President.

Executive Office - Secretarial Duties

• Carry out all secretarial duties for the President.
• Coordinate meetings and set up appointments.
• Assist in prioritizing the President’s daily activities; keep track of his/her diary to maintain a smooth schedule.
• Follow up on reports submitted by the President to Wharf/Owners to ensure deadline is met. 
• Handle incoming & outgoing telephone calls.
• Draft and prepare all outgoing correspondence both in English and Chinese, as required by the President. 
• Prepare expenses reports for the President on all entertainments, transportations as well as overseas traveling allowances.
• Travel arrangement for the President.

General Office Administration 

• Supervision of the Receptionist and her area of work. Collaborate with HR Department in area of shared responsibilities.  
• Identify the needs for the office equipment and facilities in order to cope with the expansion.
• Supervision of the office administration.
• Reviewing Company’s Administrative Capital Expenditure Budget.
• Provide leadership and coaching in administration protocol, standards to department secretaries and administrative colleagues.  
• Mentoring of new secretaries and administrative colleagues. 

Complaints Handling

• Handle external complaints and report to President for hotels’ follow up.

Qualifications

• College or University graduate in hotel management, business administration or equivalent.
• Minimum 10 years’ experience with at least 4 years’ experience in corporate management or related exposure.
• General knowledge of travel industry, hotel operations and preferably corporate administration functions.
• Strong planning, organizational, analytical and administrative skills.
• A forward thinker and adept to change management.
• Good business writing skills.
• Computer literacy is essential.
• Pleasant, organized, self-initiative and thorough in thinking.