Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Group Rooms Manager
Corporate Office
Responsibility
- Develop and implement strategies to optimize rooms operations and achieve business goals while maintaining brand standards.
- Assist in conducting operational audits for the Rooms Division across all hotels, ensuring all hotels are following the Group Brand Standards. e.g. Forbes
- Monitor upselling programs, pricing, and provide feedback to enhance property revenue.
- Oversee guest experience feedback (ReviewPro, GES) and set performance targets.
- Serve as a trained trainer, ensuring continuous improvement in product and service quality through effective skills sharing.
- Collaborate with group purchasing to select and negotiate with preferred vendors for hotel operational equipment and supplies.
- Support the planning, organization, and execution of the annual Rooms Conference, including vendor and speaker coordination.
- Ensure compliance with quality, fire, and life safety standards across the Rooms Division.
- Review organizational changes and work with HR to optimize structures and training for operational efficiency.
- Provide input on PMS usage, P&L management, CAPEX planning, pre-opening activities, and uphold brand standards and corporate values.
Qualifications
- Bachelor’s degree or equivalent in Hotel Management, Business degree or equivalent experience.
- Preferred pervious Executive Housekeeper role, at property level.
- Not less than 5 years hospitality management experience.
- Fluent in English, Mandarin and Cantonese
- Strategic thinking, with good problem solving and organization skills.
- Well-developed communication and presentation skills (written/verbal).
- Effective training skills (trained trainer).
- Past experience with hotel pre-opening.
- Good operational knowledge across Rooms Divisions and across brands.
- Good financial understanding to P&L and Budget level.