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Career Opportunities

Bring your skills and experience to roles that can make an impact to our guests and colleagues.  Join us.

Group Rooms Manager

Corporate Office

Responsibility

  • Develop and implement strategies to optimize rooms operations and achieve business goals while maintaining brand standards.
  • Assist in conducting operational audits for the Rooms Division across all hotels, ensuring all hotels are following the Group Brand Standards. e.g. Forbes 
  • Monitor upselling programs, pricing, and provide feedback to enhance property revenue.
  • Oversee guest experience feedback (ReviewPro, GES) and set performance targets.
  • Serve as a trained trainer, ensuring continuous improvement in product and service quality through effective skills sharing.
  • Collaborate with group purchasing to select and negotiate with preferred vendors for hotel operational equipment and supplies.
  • Support the planning, organization, and execution of the annual Rooms Conference, including vendor and speaker coordination.
  • Ensure compliance with quality, fire, and life safety standards across the Rooms Division.
  • Review organizational changes and work with HR to optimize structures and training for operational efficiency.
  • Provide input on PMS usage, P&L management, CAPEX planning, pre-opening activities, and uphold brand standards and corporate values.

 

Qualifications

  • Bachelor’s degree or equivalent in Hotel Management, Business degree or equivalent experience.
  • Preferred pervious Executive Housekeeper role, at property level.
  • Not less than 5 years hospitality management experience.
  • Fluent in English, Mandarin and Cantonese
  • Strategic thinking, with good problem solving and organization skills.
  • Well-developed communication and presentation skills (written/verbal).
  • Effective training skills (trained trainer).
  • Past experience with hotel pre-opening.
  • Good operational knowledge across Rooms Divisions and across brands.
  • Good financial understanding to P&L and Budget level.