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Career Opportunities

Bring your skills and experience to roles that can make an impact to our guests and colleagues.  Join us.

Laundry Supervisor

Marco Polo Hongkong Hotel

Responsibility

  • Ensures that all associates perform their duties to the best of their abilities
  • Knows how to operate all equipment and trains the associates in safe and proper handling
  • Ensures careful handling of guest laundry or dry cleaning by associates
  • Ensures proper use of chemicals, correct amounts for best result and cost effectiveness
  • Ensures quality control for all linens and uniforms
  • Maintains safe working conditions. Reports any unsafe condition or damaged immediately according to established procedures within the Hotel
  • Knowledgeable in all procedures of the Laundry Department
  • Cross-trains associates to upgrade knowledge, and increase efficiency and effectiveness of the Laundry Department
  • Suggests improvements, listen and evaluate ideas brought forward by the associates
  • Maintains the paperwork of area of responsibility (production reports, guests charges etc.) conscientiously and accurately
  • Ensures that all procedures are properly adhered to
  • Attends meetings as required

Qualifications

  • Secondary school
  • Minimum 5 years working experience in Laundry operation and 2 years as Laundry Supervisor
  • Sound technical knowledge, good leadership, communication and human relation skills
  • Able to work independently and under stress