Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Senior / Reservations Agent
Marco Polo Hongkong Hotel
Responsibility
- Responsible for inputting and handling incoming room reservations, provide clients with accurate and relevant information about the Hotel services, facilities and rates
- Handle reservations accurately and professionally
- Solve guests’ and colleagues’ enquiries in timely and courteous manner
- Provide on-the-job training to Reservations Agents and Trainee
Qualifications
- Certificate/Diploma in Hospitality Management or related disciplines
- Minimum 2 years experience in Reservations Department in Hotel
- Solid knowledge in Opera and computer skills, i.e. Microsoft Word, Excel and PowerPoint
- Good command of spoken English and Putonghua
- Less experience will be considered as Reservations Agent
- Fresh graduate with internship experience will also be considered
