Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Restaurants, Bars & Events Reservation Agent
Prince Hotel, Hong Kong
Responsibility
- Maintain comprehensive and accurate booking records in the system, pre-assign tables and confirm bookings.
- Oversee and manage restaurant booking capacity and the online booking platforms.
- Provide guests with necessary information regarding all restaurants, promotions and special events through phone calls and e-mails to ensure guest satisfaction.
- Process pre-payments for bookings of all restaurants and special events.
- Communicate effectively with Restaurant Managers to ensure seamless operations and bookings.
Qualifications
- Degree or Higher Diploma Holder in Hotel and Catering or related disciplines
- Outgoing, service-oriented with good communications skill
- Good command of spoken English, Cantonese and Mandarin
- Hands-on restaurant operations or customer service experience will be an advantag