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Career Opportunities

Bring your skills and experience to roles that can make an impact to our guests and colleagues.  Join us.

Room Attendant

Marco Polo Hongkong Hotel

Responsibility

  • Make up rooms assigned as standard set
  • Attend guest’s request, inquires and complaint in a professional way and up to guest’s satisfaction
  • Check and handle mini bar, guest’s laundry, room status and guest’s belongings left behind in check-out rooms according to procedures and standard set
  • Report any damage, repair work, suspect and unusual happenings found on the guest floor to Floor Supervisor in a timely manner
  • Cooperate with associates of other department or outside contractor designated for any job to be done
  • Maintain all cleaning supplies, chemicals, tools and equipment in good order at all time
  • Perform ‘Spring Cleaning’ of rooms as scheduled and standard required

Qualifications

  • Secondary school graduated
  • Minimum 1 year working experience as Room Attendant. (Preferred but not required)
  • Physically fitted, positive, pleasant and courteous to provide excellent services to guests
  • Basic English