Career Opportunities

Responsibility

• Provide room cleaning service and turn down service to assigned guest rooms to ensure service is completed according to hotel standard and guest requirement.
• Set up furniture and replenish room amenities to ensure room set up is met with hotel standard.
• Check checked-out rooms, report & replenish mini bar items and quantity to ensure Policy & Procedure are followed.
• Report to Floor Supervisor/Administrator of any mechanical problems to ensure all machine lighting, pumping, fixture and furniture are kept in good condition within guest rooms and working area.
• Handle and deliver guests requests promptly with courtesy to ensure quality service is provided to guest, such as : Laundry service, shoe shine service, loan item etc.
• Reports of lost and found items to HSKP office immediately.
• Be prepared to implement assigned tasks during emergencies such as fires, power cuts and bomb threats.
• Report any irregular matter on floor to ensure safety and security are provided to guest, employee and hotel.
• Responsible to keep all equipment, machinery, working station, working trolley clean and tidy to ensure hygiene standard is maintained.
• Complete other duties as assigned.

Qualifications

• Secondary school graduate.
• Same relevant experience is preferred but not required.
• Possess good common sense and communication skills, speak fluent Mandarin and basic English.