Mr. Jarold Ong comes from Malaysia with over 30 years of exceptional leadership in the hospitality industry. He brings a dynamic blend of pre-opening expertise, operational excellence, and multicultural fluency to the team. His distinguished career spans Malaysia, Singapore, Hong Kong, Australia, and multiple Chinese cities including Beijing, Shanghai, Yantai, Dalian, Changchun and Xiamen.
As a seasoned hotelier, Mr. Jarold Ong has an impressive track record of successfully launching and managing properties for renowned brands such as Marriott, IHG, and Starwood. He achieved remarkable management performance which include:
·Leading the timely and award-winning opening of Westin and Aloft Yantai as Cluster General Manager, which earned Marriott’s Hotel Opening of the Year Award (2023).
·Navigating the Crowne Plaza Dalian through pandemic challenges and hosting the China Super League Event, which led to winning the IHG Silver Dragon Award.
·Driving record-breaking revenue and guest satisfaction as Complex General Manager of Sheraton and Four Points Changchun.
Mr. Jarold Ong is proficient in English, Malay, Mandarin, Hokkien and Cantonese, he leverages his deep multicultural experience, sharp market acumen, outstanding leadership skills and innovative thinking. Combined with Xiamen's unique cultural attributes, these strengths will enable him to inject new vitality into the hotel's development and lead the hotel management team and all staff members in writing a new chapter for Marco Polo Xiamen.
"I am deeply honored to assume the role of General Manager at Marco Polo Xiamen," said Mr. Jarold Ong. "Facing new challenges, I look forward to working closely with the team to drive progress. Through meticulous service, we will elevate the experience for both domestic and international guests, establishing this iconic hotel as the destination of choice for business and leisure travelers."
About Marco Polo Xiamen
Marco Polo Xiamen boasts 300 well-appointed rooms and suites, a Marco Polo ballroom and nine meeting rooms, which can cater to events of different sizes. The hotel provides impeccable service and offers unrivalled views of Lake Yundang and the white egret protection zone. Located near the famous Coffee Street, Marco Polo Xiamen is within a 20-minute drive to the city’s International Airport and business district. Facilities include nine dining outlets, a recreation complex with an outdoor swimming pool, fitness centre, sauna, billiards and kids’ club.
About Marco Polo Hotels
Marco Polo Hotels’ premium hotels in Hong Kong SAR, Mainland China and the Philippines reflect the adventurous ethos of their namesake – Marco Polo. Located in key destinations, each property is active in their community, committed to sustainability, and a central hub for gatherings and meaningful local experiences. The brand is part of Wharf Hotels’ portfolio and a member of Global Hotel Alliance, the world’s largest alliance of independent hotel brands. For more information, please visit marcopolohotels.com, Instagram or LinkedIn.
About GHA and GHA DISCOVERY
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands with 45 brands and 850+ hotels in 100 countries. Its award-winning loyalty programme—GHA DISCOVERY—provides 30 million members recognition, D$ rewards and exclusive experiences across its hotels and partners, both with and without a stay. GHA DISCOVERY generated US$2.7 billion in revenue and 11 million room nights in 2024. Through membership in GHA, brands expand their global reach, drive incremental revenue and reduce dependence on third-party channels, all while maintaining management independence and individual positioning.
For more information, visit globalhotelalliance.com or ghadiscovery.com.
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