Career Opportunities

Responsibility

• Under the guidance and management principles of the Director of Sales & Marketing, monitor the daily sales performance of the sales team, and implement sales activities defined in the sales management system, training system and marketing plan to achieve budgeted revenue.
• Develop and execute measurable annual sales activity plans and prepare activity‑related expense budgets to meet budgeted revenue targets.
• Personally manage key clients and actively supervise key‑account administration.
• Schedule regular client review meetings with sales staff at least once every quarter.
• Organise regular sales meetings.
• Assist the Director of Sales & Marketing in developing and implementing sales plans for different market segments.
• Keep abreast of current and future competitors’ products, pricing structures and sales initiatives, and deploy resources effectively to maximise revenue.
• Attend regular revenue‑strategy meetings, provide proactive recommendations and implement action plans relevant to the sales department.
• Assist in establishing contracted pricing structures, including corporate rates, retail rates, long‑stay rates, group rates and other rates, to secure maximum revenue yield.
• Define job responsibilities and performance standards for all sales staff in accordance with the guidelines of the Director of Sales & Marketing.
• Conduct interviews, recruit and motivate all sales employees, and carry out regular performance evaluations under the direction of the Director of Sales & Marketing.
• Recommend high‑potential employees to the Director of Sales & Marketing for career‑development planning and preparation, including departmental transfers or promotions.
• Establish and ensure strict compliance with the established client‑management system by sales personnel so as to maximise productivity.
• Guarantee data‑entry standards, completeness and consistency across all major systems.
• Implement approved incentive programmes to motivate the sales team to meet or exceed the hotel’s revenue goals.
• Set sales targets for individual sales employees and adjust sales‑territory allocation dynamically according to each sales manager’s strengths and potential.
• Develop schedules for sales trips and monitor travel‑related expenses to optimise sales opportunities.
• Define objectives for sales trips, evaluate outcomes and ensure completion of follow‑up plans.
• Actively participate in regular revenue‑strategy meetings and share market intelligence and competitor‑related information.

Qualifications

• Excellent communication skills.
• Strong team‑player spirit.
• Exceptional interpersonal skills.
• Proven experience in hotel sales.
• Possess established client resources.
• Capable of working efficiently under high‑pressure environments.
• Strong organisational and presentation skills.
• Ability to lead by example.
• Well‑acquainted with local client profiles and equipped with strong market‑analysis capabilities.
• Ability to lead, coach and develop team members.