Career Opportunities

Responsibility

• Monitor the Departmental Training Program and implement departmental training programs that align with our service standards and enhance employee skills
• Work closely with the Quality Manager to monitor and enhance service standards, ensuring a consistently exceptional guest experience
• Assist in maintaining ISO certification by promoting work safety and environmental protection practices throughout the organisation
• Facilitate effective communication strategies to engage staff and promote employee branding initiatives
• Leverage technology to create engaging content, including social media reels, to promote our training initiatives and employee successes

Qualifications

• Seasoned in training system administration, including Training Needs Analysis, training plan and training budget formulation
• Familiarity with Forbes or related audit standards
• Proven experience in training development, conducting and employee communication strategies
• Strong technological proficiency, particularly in creating digital content for social media
• Excellent interpersonal skills and a passion for developing talent within the hospitality sector