Career Opportunities

Responsibility

• Logbook and reservation must be read at the beginning of each shift.
• Ensure customer satisfaction by courteously greeting customers and promptly escorting to their seats.
• Present menus, suggests beverage or daily specials.
• Exhibits knowledge of all items on the menu and wine list.
• Taker order, repeat order for presentation to guest, replenishes water, make and pour coffee to the customers. Clean table throughout dining experience using proper methods for removing dishes, glassware and silverware, processes customer restaurant bills promptly and accurately.
• Clean tables, chairs and floor. Reset table quickly, polish silverware and fold linen.
• Acquire a working knowledge of hotel, in-house facilities and local information to respond to customer’s questions in these areas. Promote all other service the hotel provides.
• Inform supervisor/ manager of any customer dissatisfaction.
• Adheres to hotel policies and procedures.
• Attend work on time and as scheduled. Follow hotel grooming, hygiene and dress standards. Fill out sign in and sign out sheet, and have supervisor co-sign.

Qualifications

High School graduate or above, hotel Management or equivalent.