Career Opportunities

Responsibility

• Oversee the preparation and update of Departmental Operations Manuals.
• Ensure that the outlet is operated inline with maximizing profit while delivering on the brand promise.
• Communicate on daily operations and quality control with kitchen closely.
• Conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
• Provide excellent service to customers including internal customers in other departments as appropriate.
• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintain positive guest and colleague interactions with good working relationships.
• Continuously seek Marketing and Public Relations opportunities to increase awareness and ultimately business.

Qualifications

At least 2 years working experience on the same position.