Career Opportunities

Responsibility

• Collect & deliver guest laundry and linen according to schedule to ensure the operation time- table is followed.
• Count, sort and checks all guest items received for dry cleaning, washing and  pressing against accompanying lists, inspects for damages, stains, etc., separates and refers to superior all items with delicate materials that need special care and reports any defects noted.
• Marks all items according to code numbers for easy control and issuance.
• Turns in all lost and found items.
• To ensure Guest Garments are clean, not damaged, well pressed and returned like the guest has requested.
• To report any discrepancies on Guest Laundry, Dry Cleaning and Pressing to Laundry Shift Leader.
• Assists in pressing, do quality check on all Guest Garments processed daily and prepare all items to be returned to guests.
• Ensures broken zippers, missing buttons are replaced.
• Check before delivery if actual count corresponds to the laundry list and report to shift leader discrepancy noted.
• Provide duly accomplished delivery notice form when delivery of guest items cannot be made possible on account of Do Not Disturb sign, Double Lock, NO Response etc.
• Reports any missing items, discrepancies, health or safety hazard to Laundry Shift Leader.
• Maintains responsibility for master keys in his/her possession.
• Clean and tidy working areas, equipment and high ceiling to ensure hygiene standard is met all the time.
• Report to supervisor the problems of machine, chemical, guest laundry to ensure the protection of hotel & guest property.
• Protect and prevent any clothes from damaged by machine and chemical.
• Complete other duties as assigned.

Qualifications

• With good communication skills, with warm & smiling face, speak fluent , speak fluent Mandarin.